Return & Refund Policy

At ORVEXA, customer satisfaction is our priority. We want you to have a smooth and reliable shopping experience.

Returns

You may request a return within 7 days of receiving your order if the product is damaged, defective, incorrect, or significantly different from the product description.

To be eligible for a return:

• The product must be unused and in its original condition.

• Original packaging should be available where applicable.

• You must provide proof of purchase or your order details.

• Return requests must be submitted within 7 days of delivery.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible with clear photos/videos of the product and packaging. After verification, we may offer a replacement or refund.

Refunds

Once your return is received and inspected, we will notify you about the approval or rejection of your refund. Approved refunds will be processed through the available payment method within 5–7 business days.

Non-Returnable Items

Products that have been used, damaged after delivery, or returned without their original packaging may not be eligible for a refund or replacement.

Exchange

If an eligible product needs to be exchanged, please contact us within 7 days of delivery. Exchanges are subject to product availability.

Contact Us

For return or refund requests, please contact ORVEXA Customer Support with your order number and relevant product details.

ORVEXA — Your Satisfaction, Our Priority.