Shipping Policy

At ORVEXA, we are committed to delivering your orders safely and conveniently across Pakistan.

1. Order Processing

Orders are usually processed within 1–2 business days after confirmation.

During busy periods, promotions, or holidays, processing may take slightly longer.

2. Delivery Time

Our estimated delivery time within Pakistan is:

• Major Cities: 2–5 business days

• Other Areas: 3–7 business days

Delivery times may vary depending on the customer's location and courier service.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your order.

From time to time, ORVEXA may offer free shipping promotions on selected products or orders.

4. Cash on Delivery

Cash on Delivery (COD) may be available for eligible locations and products. Customers are requested to provide a valid phone number and complete delivery address when placing an order.

5. Order Tracking

Once your order has been shipped, tracking information may be provided through SMS, WhatsApp, email, or other available communication methods.

6. Incorrect Address

Customers are responsible for providing accurate shipping information. ORVEXA is not responsible for delivery problems caused by an incorrect or incomplete address or phone number.

7. Delivery Delays

Delivery may occasionally be delayed due to weather conditions, public holidays, courier issues, high order volumes, or circumstances beyond our control.

We appreciate your patience in such situations.

8. Failed Delivery

If a delivery attempt fails because the customer is unavailable, unreachable, or refuses to receive the order, additional delivery charges or order restrictions may apply.

9. Damaged Package

If your package appears damaged at the time of delivery, please contact ORVEXA Customer Support as soon as possible and provide photos or videos of the package and product.

10. Contact Us

For questions regarding your order or shipping, please contact ORVEXA Customer Support with your order number and shipping details.

ORVEXA — Your Trusted Online Store

Last Updated: August 24, 2026